Support for Gate Rush

Android purchases after deletion: Google Play Billing is disabled during the Android beta, so purchases are not currently available there. When purchases are enabled, a later Google Play purchase may create a new pseudonymous Firebase account for verification. The deletion update is available from Android 1.4.2 (21) and handles that new account. For help with an existing account, request deletion by email with your current account deletion code. This is separate from the one-time Creator Pack restriction. iOS StoreKit purchases do not create a Firebase account. When Google Play purchases are enabled, an unresolved purchase can postpone deletion until verification and delivery are resolved. If the connection fails, reconnect and retry deletion. Already granted coins, powerups, cosmetics and local progress are kept; Google Play Games saves and store purchases are not removed or refunded.

Check your connection and that you use the store account which made the purchase. Google Play purchases are disabled during the Android beta. When enabled, they will be verified with Google Play before fulfilment; do not buy the same item again while a purchase is pending. Restoring eligible purchases is not the same as restoring a cloud save and does not re-grant consumed items. Creator Pack is a one-time reward per eligible player and device, not a new reward for each campaign link. Contact support with the platform, app version and a description of what failed. Never send passwords or raw purchase tokens.

See our app terms and the Apple Media Services terms for App Store purchases. Refund requests use Apple’s refund process or Google Play’s refund process for Android purchases under the Google Play terms. Refund eligibility depends on the purchase and applicable law; store procedures do not replace your statutory consumer rights. Contact us if content is missing or the app does not work as described.

Open Gate Rush on the App Store to download the iPhone edition or install its latest available update. Android is in beta. Existing testers can check Google Play for updates using the Google account invited to the beta.

Hearts refill automatically over time, so you can just wait a little. If you don't want to wait, you can watch an optional rewarded ad to refill one right away. Hearts are there to keep the pressure fun, not to block you.

On iPhone and iPad, iCloud Save synchronizes one complete eligible save through your personal iCloud account. On Android, Cloud Save does the same through your signed-in Google Play Games profile. Both can include progress, styles, coins, hearts, power-ups and purchase/reward fulfilment history. If two devices have different saves, Gate Rush shows both summaries and lets you choose which complete save to keep; balances are not merged. An unfinished board is not included. iCloud and Google Play Games are separate services, so progress does not sync between iOS and Android.

Gate Rush has two leaderboards on both platforms: your highest cleared level and your longest Daily Challenge streak. iPhone and iPad use Apple Game Center; Android uses Google Play Games. Open Settings in Gate Rush, then Leaderboards, to view them. If they do not update, check that the relevant platform service is signed in, then reopen the game with an internet connection. Gate Rush never receives your Apple or Google Account password.

Gate Rush may show an occasional full-screen ad at selected natural breaks after newly cleared normal levels. Availability and timing limits apply; these ads are not shown after replays or Daily Challenges. If no ad is ready, you continue immediately. Rewarded ads only play when you choose a reward that requires one.

iOS 1.6.0 uses Unity LevelPlay, Unity Ads and Unity Ad Quality. Before ads start, choose Allow personalization or Use non-personalized ads. Both choices allow ads and the same rewards. Change the choice through Settings → Privacy options. Earlier Google choices are not reused. Android and older iOS builds still use Google AdMob and UMP.

The new edition does not ask for new Apple tracking permission. Personalization requires both your app choice and existing iOS permission. Refusing iOS tracking does not automatically remove general ads. Non-personalized ads still process technical data; see the privacy policy.

Gate Rush has no Torvi Studio username, email address or password. iCloud and Google Play Games use the platform profile you control with Apple or Google. A separate pseudonymous Firebase account is created when needed for Creator Pack and, on Android when purchases are enabled, to authenticate Google Play purchase verification. Google Play Billing is disabled during beta. iOS StoreKit purchases do not create a Firebase account. Current Android Cloud Save and leaderboards use Google Play Games, not the Firebase account.

Firebase gameplay Analytics has its own switch in Settings and is disabled by default. iOS 1.6.0 calls it Game analytics. Settings → Privacy options changes the Unity choice in that edition, or the Google choices where available on Android and older iOS. Turning Firebase Analytics off does not stop technical ad delivery or Ad Quality processing. On iOS 1.6.0, Firebase's advertising consents are denied; enabling Game analytics does not authorize advertising personalization.

To remove the pseudonymous Firebase account and linked Creator Pack records, use Settings → Delete anonymous account and online data. On Android this also deletes legacy Firebase Cloud Save records, but it does not delete or disable current Google Play Games saves or leaderboards, local progress, granted rewards, store records or the limited purchase-verification records retained for purchase integrity. Manage Play Games data through Google's controls. If you no longer have access to the App, use our account and online-data deletion page. This is not a request to delete Unity or Google's advertising records. See the Privacy Policy for full details.